Privacy Policy

Welcome to Wahl Shop, your trusted partner in professional pet care products. At Wahl Shop, accessible via petcaresupplysale.com, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, share, and safeguard your data when you visit our website, make a purchase, or interact with our services. By using our site, you agree to the practices described in this policy.

1. Information We Collect

To provide you with a seamless shopping experience, we collect the following types of information:

• Personal Information: When you place an order or create an account, we collect details such as your name, email address, shipping address, and payment information (e.g., credit card details processed securely through trusted gateways).
• Transaction Data: We record details of your purchases, including product selections, order history, and payment methods used (e.g., Visa, MasterCard, JCB, or PayPal).
• Technical Information: We automatically collect data like your IP address, browser type, device information, and cookies to enhance site functionality and security.
• Communication Data: If you contact our customer service team at [email protected], we may store your inquiries and responses.

2. How We Use Your Information

We use the collected data for the following purposes:

• To process your orders, including payment authorization, shipping, and customer support.
• To improve our website, products, and services based on user preferences and behavior.
• To communicate with you about orders, promotions, or updates, in line with your preferences.
• To ensure security by monitoring for fraud and unauthorized transactions, leveraging industry-leading encryption.
• To comply with legal obligations and enforce our terms of service.

3. Sharing and Disclosure of Information

We value your trust and do not sell your personal data to third parties. However, we may share information in these cases:

• Service Providers: We work with trusted partners like payment processors (e.g., PayPal) and shipping carriers to fulfill orders, adhering to strict confidentiality agreements.
• Legal Compliance: We may disclose data if required by law, such as to respond to subpoenas or protect our rights and safety.
• Business Transfers: In the event of a merger or sale, your information may be transferred to the new entity, with notice provided.

We do not share data with third parties for marketing purposes without your explicit consent.

4. Data Storage and Security

Your security is our priority. We implement robust measures to protect your data:

• Storage: Data is stored on secure servers located in the United States and other regions compliant with international standards.
• Encryption: We use SSL encryption and trusted payment gateways to safeguard financial transactions.
• Access Controls: Only authorized personnel have access to your data, and we conduct regular security audits.
• Retention: We retain personal data only as long as necessary for business purposes or as required by law.

While we strive for maximum security, no online method is 100% secure, and we encourage you to use strong passwords and monitor your accounts.

5. Your Rights

As a user, you have rights regarding your personal data, including:

• Access and Correction: You can request to view or update your personal information by logging into your account or contacting us.
• Deletion: You may ask us to delete your data, subject to legal obligations.
• Opt-Out: You can unsubscribe from marketing communications at any time by clicking the “unsubscribe” link in emails.
• Data Portability: Upon request, we can provide your data in a readable format.

To exercise these rights, email us at [email protected]. We respond within 1-2 business hours and will address your concerns promptly.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience:

• Functional Cookies: These remember your preferences, such as login details or cart items, to streamline shopping.
• Analytical Cookies: We use tools like Google Analytics to understand site traffic and improve our offerings.
• Advertising Cookies: With your consent, we may use cookies for targeted ads related to pet care products.

You can manage cookie settings through your browser preferences. Disabling cookies may affect site functionality.

7. International Data Transfers

As a global retailer (serving customers worldwide, excluding some Asian countries and remote areas), your data may be processed in the US or other regions. We ensure transfers comply with laws like the GDPR by using standard contractual clauses or equivalent safeguards.

8. Changes to This Privacy Policy

We may update this policy to reflect changes in practices or regulations. The latest version will be posted on our site with the effective date. Continued use of our site constitutes acceptance of updates.

9. Contact Us

Thank you for trusting Wahl Shop. We are committed to providing not only top-quality pet care products—from Anti-Fatigue Mats to De-Shedders—but also a secure and reliable shopping experience.